You will remember at our last meeting there was some discussion about storing email whilst on holiday
Philip has done some research for us all - see below
Cheers
MATT
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Thursday, 15 June 2006
Hi Matt,
Our newsletter in the ‘Times’ of 7th June contained a paragraph thus,
“An announcement was made that Shoalnet will always store customers emails for them while they are away on holiday”
I told Shoalnet of this and invited them to comment on the correctness or otherwise of the remark. Following herewith is my question and their reply..
Best wishes,
Philip Smith-Hill
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The Manager
Shoalnet/Fastrac Internet Services.
Ulladulla has the Mulligrubs Club, which is Milton Ulladulla Internet and Computer Users Group, and I write the meeting newsletter in the Milton-Ulladulla Times newspaper.
In this weeks issue, on page 21, there is mentioned that, "Shoalnet will always store customers emails for them while they are away on holidays"
I put this in, because it is as it was put to me. If there are, in fact, certain conditions, like time etc, could you let me know? If this matter was wrongly reported by me, then I will add a correction in the issue
before the next meeting.
Regards,
Philip Smith-Hill
Hi Philip,
Yes we will store customers E-mails for them while they are on holidays on our server, as long as the mailbox doesnt become full. Mailboxes with Shoalnet can hold 20mb of E-Mails.
If they plan on going away for a few weeks, if they let us know by a simple E-Mail we can make sure their mail still gets stored for them, as if the mailbox starts to get alot of mail in it, the server mail automatically delete messages if they are more than 14 days old or more then 5mb in size.
(see Point 23 in the Terms and Conditions. Excess Mail. Shoalnet/Fastrac reserves the right to remove from the server, mail not claimed within 2 weeks of delivery or exceeding 5 meg. Shoalnet/Fastrac will where practicable, attempt to notify customer before deletion but reserve the right to remove without notification.)
If you have any queries, please give us a call
--Regards Shoalnet/Fastrac Techsupport Phone
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